ANURAG MISRA

Managing Consultant

Profile summary

IT Infrastructure & Service Delivery Leader with 16+ years across Saudi Arabia (13 years in Riyadh) and India. Proven in designing and modernizing WAN, LAN, Wi-Fi, and datacenter environments while driving IT governance, cloud adoption, and cybersecurity alignment. Strong record in multi-site operations, ITIL-aligned service delivery, and vendor management for large government and enterprise environments, ensuring business continuity, SLA compliance, and digital transformation outcomes.

Career highlights

MPLS Link Rollout & Maintenance: Rolled out and maintained 700+ MPLS links across hostel and government sites; handled requirement gathering, hardware delivery, and link commissioning.

Wi-Fi Upgrade and Migration: Oversaw major Wi-Fi upgrades on controllers/servers, migrating 3,000 APs; conducted RF surveys, AP placement audits, and firewall/switch configurations for reliable campus coverage.

Key skills

Skills

IT Infrastructure Management (WAN, LAN, SD-WAN, MPLS, Wi-Fi)Network Architecture & Upgrade PlanningWindows Server, AD, GPO, DNS, DHCP configurationVirtualization (VMware, Hyper-V)IT Service Delivery & SLA/KPI managementCybersecurity & governance (ISO 27001, NIST awareness)Incident, Problem & Change Management (ITIL-aligned)Vendor & Stakeholder ManagementRFP development, SOP writing, UAT & Go-Live executionDigital transformation & user training initiativesEnterprise IT Operations & Service DeliveryCloud Computing (AWS, Azure, GCP)Project Management (PMP, Agile, Scrum)Data Analytics & Business IntelligenceBusiness Process Automation (RPA)DevOps & Infrastructure as Code

Professional experience

Managing Consultant – DOIT (GT Bharat / 3i Infotech)Jul 2022 - Aug 2025

GT Bharat / 3i Infotech | Jaipur, Rajasthan, India

Rolled out and maintained 700+ MPLS links across hostel and government sites; handled requirement gathering, hardware delivery, and link commissioning. Oversaw major Wi-Fi upgrades on controllers/servers, migrating 3,000 APs; conducted RF surveys, AP placement audits, and firewall/switch configurations for reliable campus coverage. Delivered SD-WAN cost–benefit analysis and modernization roadmap presentations to the Technical Director, influencing future transformation strategy. Executed UAT with third-party audit teams; ensured SLA compliance and resolved 250+ downtime incidents, cutting repeat outages by 30%. Prepared and validated monthly budgets, vendor invoices (Airtel/BSNL), and penalty reconciliations with finance and departmental heads. Reduced incidents by 70–80% and optimized support team size by 60% (8 to 3) through proactive monitoring, hardware/software upgrades, and user training. Authored and validated RFPs for 23+ networking and VC items, ensuring compliance with technical specs and pre-qualification criteria. Managed RFP lifecycle for RajVC project; coordinated technical specifications, document indexing (1,000+ files), and arbitration processes. Delivered 33 district-wise network diagrams/presentations for senior leadership, enabling informed decisions.

Rolled out and maintained 700+ MPLS links across hostel and government sites; handled requirement gathering, hardware delivery, and link commissioning.
Oversaw major Wi-Fi upgrades on controllers/servers, migrating 3,000 APs; conducted RF surveys, AP placement audits, and firewall/switch configurations for reliable campus coverage.
Delivered SD-WAN cost–benefit analysis and modernization roadmap presentations to the Technical Director, influencing future transformation strategy.
Executed UAT with third-party audit teams; ensured SLA compliance and resolved 250+ downtime incidents, cutting repeat outages by 30%.
Prepared and validated monthly budgets, vendor invoices (Airtel/BSNL), and penalty reconciliations with finance and departmental heads.

System Administrator & Software Development LeaderFeb 2009 - Apr 2022

Higher Institute of Plastic Fabrication | Riyadh, Saudi Arabia

Re-architected fragmented networks into a centralized, domain-based environment; deployed AD, DHCP, DNS, Mail, and SQL services for scalability and resilience. Upgraded and maintained 30+ servers and 400+ endpoints; introduced structured backup & disaster recovery for high availability and business continuity. Designed VLAN-based segmentation and Layer 3 routing, strengthening performance and security across multi-campus operations. Established Group Policies (GPOs) and centralized account management, streamlining software deployment and enforcing endpoint security. Drafted IT documentation, service manuals, and operational SOPs; handled escalations and ensured SLA compliance across campuses. Provided IT training & mentorship for staff, boosting adoption of new systems and improving institutional IT literacy. Founded and chaired the Software Development Committee; led custom development of ERP modules and an Online Examination System (C#/SQL Server), reducing reliance on costly external software. Spearheaded modernization of core IT systems, aligning infrastructure upgrades with academic and administrative needs.

Re-architected fragmented networks into a centralized, domain-based environment; deployed AD, DHCP, DNS, Mail, and SQL services for scalability and resilience.
Upgraded and maintained 30+ servers and 400+ endpoints; introduced structured backup & disaster recovery for high availability and business continuity.
Designed VLAN-based segmentation and Layer 3 routing, strengthening performance and security across multi-campus operations.
Established Group Policies (GPOs) and centralized account management, streamlining software deployment and enforcing endpoint security.
Drafted IT documentation, service manuals, and operational SOPs; handled escalations and ensured SLA compliance across campuses.